Frequently asked questions
What payment options are available?
We offer the following forms of payment: Visa, MasterCard, AMEX, AfterPay, Zip Pay, PayPal, Shop Pay& Klarna.
If I purchase multiple brands, are they shipped together?
It will depend on the brands purchased. You will receive email communication following your purchase.
How do I get in touch?
Our Customer Service team are available to answer your questions from 9:00am-5pm AEST Monday to Friday (excluding Public Holidays). You can contact our customer service team via email at info@broboxgifts.com.au or call on 1300 241 661.
Do you offer international shipping?
Unfortunately, we only offer shipping to Australia & New Zealand. Please visit the individual brand websites to explore their international shipping arrangements.
Can I change the details of my order?
As we do our absolute best to dispatch your order as quickly as possible, we aren't always able to change your order after you’ve made your purchase.
Contact our customer service team via email at info@broboxgifts.com.au or call 1300 241 661 as soon as you can if you need to change your order.